Help & Support | K-STEEL​
At K-STEEL, we are committed to providing exceptional support to ensure your experience with us is smooth and hassle-free. Whether you have questions about our products, services, or orders, our team is here to assist you every step of the way.

How Can
We
Help You?

  • Learn more about our wide range of products, including:
    • Stone Cladding Systems
    • Decorative Metal Panels and Screens
    • Laser Cutting & Fabrication Services
    • Structural and Industrial Steel Products
  • Access detailed specifications, customization options, and usage guidelines.
  • Need assistance placing an order? Contact us for:
    • Custom quotes tailored to your project requirements.
    • Guidance on selecting the right products.
    • Information on order processing timelines and payment methods.
  • We are here to help with:
    • Tracking your order.
    • Understanding delivery timelines and shipping fees.
    • Resolving any issues related to your shipment.
  • Our commitment doesn’t end with your purchase. We offer:
    • Assistance with installation and usage of our products.
    • Support for addressing product-related queries or concerns.
    • Guidance on maintenance and care for long-lasting performance.

Find answers to common questions regarding:

  • Customization options for our products.
  • Payment methods and terms.
  • Delivery timelines and shipping policies.
  • Returns, replacements, and warranties.

Our support team is ready to assist you. Reach out to us via the following channels:

Email: support@kothari-steel.com
Phone: +965 96628793
Business Hours: Saturday – Thursday | 08:00 AM – 03:00 PM (Kuwait Time)

Experience our products firsthand and meet with our team at:

K-STEEL Factory

Al Rai, Block 1, Street 41, Building 80/81, Behind Centerpoint., Al Farwaniyah, Al ‘Āşimah, Kuwait

Experience our products firsthand and meet with our team at:

K-STEEL Factory

Al Rai, Block 1, Street 41, Building 80/81, Behind Centerpoint., Al Farwaniyah, Al ‘Āşimah, Kuwait